Retention email · Klaviyo specialists

We turn your email list into a revenue channel. That's it.

Huge Win Media builds lifecycle email for ambitious ecom brands. Flows, campaigns, list growth, segmentation. No retainers for deliverables nobody reads.

Book a free call See results
hwm > audit --your-store
connecting to klaviyo… ok
scanning flows, segments, deliverability
+ welcome series — revenue, open, click
+ abandoned cart — recovery rate
! flows missing or only 1 step
! segmentation & sender rep
hwm > book the free audit
Currently partnered with
60+ ecom brands · $40M+ generated
+57
Receipts · real client wins

Real numbers from real stores.

Pulled from live Klaviyo dashboards across 60+ ecom brands. We will walk you through the accounts on the call.

$3.4M
$30M furniture brand · Q4
Email revenue, single quarter
$560K+
POD gift brand · 30 days
Email revenue, +380% lift
£102K+
Premium whisky retailer · 90 days
Email revenue, 57% attributed
$489K
Streetwear brand · 90 days
Email revenue, 39% attributed
+265%
Premium car accessories
Email revenue lift
What we actually do

Three services. One outcome.
More revenue from people who already know you.

No growth hacks. No vanity metrics. We build the flows that pay you every month, write the campaigns people actually open, and grow the list without torching your deliverability. Klaviyo only.

01 / Lifecycle flows

Flows that run on autopilot

The 11 flows that pay you every month: welcome, abandoned checkout, abandoned cart, browse abandon, post-purchase thank-you, site abandonment, customer winback, sunset, birthday, cross-sell / up-sell, VIPs. Built once, tested monthly, optimized quarterly.

  • 5, 8, or 11 flows shipped
  • Segmented by product, price, tenure
  • 7-day money back on the first flow
02 / Campaigns

Campaigns people open

10, 16, or 30 sends per month. Newsletters, promos, launches. Strategy, copy, design, segmentation, send. You approve, we deploy. Same pod every month, no offshore pools.

  • Monthly campaign calendar
  • Copy written by humans
  • Goal: 5% to 10% of total revenue
03 / List, deliverability, extras

Grow the list without burning it

Pop-up lead gen that does not annoy. Segmentation that does not spray. Plus the boring work that keeps your sender rep clean: warmup, authentication, list pruning, SMS, postcard, and full marketing-calendar planning.

  • Pop-up split tests
  • SPF, DKIM, DMARC setup
  • SMS & postcard campaigns
Case studies

Two stores.
Two very different problems.

Two hero stories below. The full case-study library of 13 brands is at the bottom of this section.

$3.4MQ4 EMAIL REVENUE

$3.4M in Q4 email revenue for a $30M/year furniture & clothing brand.

CASE / 001

Eight Klaviyo flows: 4 core (welcome, cart, browse, post-purchase) and 4 advanced (winback, VIP, replenishment, sunset). Every send A/B tested. Result: a single-quarter email revenue number bigger than most ecom brands do in a year.

$3.4M
Q4 email revenue
8
Flows shipped
A/B
Tested every send
57%EMAIL ATTRIBUTED

57% email attributed revenue for a premium Japanese & Scotch whisky retailer.

CASE / 002

Eight Klaviyo flows + advanced segmentation by bottle category, price tier, and purchase cadence. Three months in, more than half the store's revenue ran through the email channel we built.

£102K+
Email revenue / 90D
57%
Email attributed
8
Flows shipped
The full library

13 brands. 13 different shapes of growth.

Every brand below handed us a Klaviyo account that was underperforming and asked for one thing: make email a real revenue line. Here is what happened.

01 $3.4M $30M furniture & clothing brand Q4 email revenue 02 +265% Premium car accessories brand $97.2K / 90 days 03 $52K+ Handmade crocheted gifts brand $128 → $52K+ monthly flow revenue 04 £12K+ UK perfume brand £2K → £12K+ monthly flows · £5.8K+ campaigns 05 $560K+ Personalized POD gift brand +380% / 30 days 06 CZK 676K Czech POD gifts brand Monthly flow revenue 07 $12K+ IDP travel brand From 3 campaigns 08 27.4% Canadian supplement brand CA$941 → CA$3,031 monthly · email attributed 09 Dewha Repeat Klaviyo client Full case study on request 10 +230% Caribbean FMCG marketplace Flow revenue lift · +92% conversion 11 57% Premium Japanese & Scotch whisky retailer £102K+ / 90D · email attributed 12 Pretty Neat Pretty Neat Creative Full case study on request 13 $489.4K Streetwear fashion brand 39% email attributed / 90D
Read every case study
How we work

First revenue inside month one.

No 90-day discovery phase. Month 1 is audit + build. Most clients see revenue land in the first month, and most cover their investment within the first 2 months.

hwm @ rollout — month 1 onward
STEP 01 · WK 1

Audit & teardown

We read every flow, every campaign, every segment in your Klaviyo account. You get a full teardown with the revenue leaks mapped to dollar figures.

>hwm audit --depth=full
STEP 02 · WK 2

Flow rebuild

We rebuild the highest-impact flows first: welcome, cart, browse, post-purchase, winback, VIP. Your old flows stay live until ours beat them. 7-day money back if the first one disappoints.

>hwm flows --priority=revenue
STEP 03 · WK 3

Campaign engine

Monthly calendar approved 3 business days ahead. First 3 campaigns queued, designed, segmented. Unlimited revisions. Deliverability baseline locked in.

>hwm campaigns --month=01
STEP 04 · WK 4+

Ship & iterate

Weekly syncs, monthly reporting, quarterly A/B roadmap. Open rate, click rate, revenue per recipient, attributed revenue, all on one dashboard. 3-month minimum so the work has time to compound.

>hwm ship --repeat=weekly
Pricing

Custom quote after the audit.
Starts from $1,000.

No gimmicky tiers. You tell us the goal, we read your account, we quote a number that fits the brand. Pick one of three paths: flows as a one-off build, monthly campaigns, or both stacked in sequence.

Path 01 · One-off build

Email Flows.
Built once, earn every month.

Nine to eleven always-on automations doing the boring, reliable work of turning signups into customers and customers into repeat customers. 7-day money back on the first flow design.

5 Flows8 weeks · 8%+ revenue ref
$3,500
8 Flows10 weeks · 10–15% revenue ref
$4,500
11 Flows12 weeks · 15–20% revenue ref
$6,000
Scope a flow build
Most popular Path 02 · Monthly campaigns

Email Campaigns.
Strategy, copy, design, send.

We run the calendar, write every send, design the template, segment the list, and ship on cadence. Flat monthly, no percent-of-revenue games. Starts at $1,000/mo for brands still finding their rhythm.

8 campaigns / mo~2 sends / week · starter cadence
$1,750 / mo
12 campaigns / mo~3 sends / week · growth cadence
$2,150 / mo
16 campaigns / mo~4 sends / week · power cadence
$2,750 / mo
Start monthly campaigns
Path 03 · Flows first, then campaigns

Both. The full revenue channel.

We build the flow engine first so compounding revenue starts from day one, then layer monthly campaigns once the automations are paying for themselves. Starts from $1,000/month — final quote is custom after the free audit.

Quote the full stack
01 3-month minimum on monthly paths so the work has time to compound.
02 7-day money back guarantee on the first flow design. Cancel anytime after.
03 Klaviyo only. Pop-up, SMS, postcard, deliverability, support available as add-ons.
FAQ

Questions we get on every first call.

If yours is not here, message us on the booking call. We reply same day.

01
Who is this service best suited to?
Any business that's looking to generate more sales out of their existing customers, but doesn't have time to plan, write and optimize email marketing campaigns. And we're cheaper than a full-time employee.
02
Which industries and niches do you specialize in?
We have on our team different copywriters specializing in different industries and subject matters, so we can match you with the perfect fit. We've worked with fashion, skincare, crafts & gifts, pets and more.
03
How long until I see revenue from email?
In most cases, you can expect an increase in revenue within the first month of us working together. Most clients cover their investment within that first 2 months (depending on the sales volume).
04
How many revisions do I get?
You have unlimited revisions on all your emails. We will schedule your emails 3 business days before the published date.
05
Can you integrate the emails into my email service?
Of course, we don't just produce email content. We also handle "the works" from end-to-end. You don't need to do anything.
06
How do you ensure the content is top quality?
Our copywriters are not native English speakers, but we only let copywriters produce work for our customers if they have proven to us they can create high-quality content and deeply understand conversion copy, direct response marketing and brand voice. Our hiring process is rigorous, and we hire less than 5% of all copywriters who apply to work with us. All of the content we deliver passes through an experienced editor for quality assurance as well as ensuring that it is 100% error-free and written in your brand voice.
07
Do you come up with ideas on what to write about?
We can certainly do that. If you prefer a hands-off approach to email content, we will research your brand, niche and competitors to generate email content ideas. Having said that, in many cases you'll get optimal results when the topic ideas come from you and your team. This is because nobody knows your customers better than you.
08
Do you handle other email aspects beside flows and campaigns?
Yes, we also provide other services that are not included in the standard plan, please talk to us for further discussion (extra fees will apply): Pop-Up Lead Gen Design & Setup, Analytics & Optimization, Marketing Calendar Planning + Management, List Health & Deliverability, SMS / Postcard Campaigns, Customer Support and Community Management.
The team

Same pod every month.
No offshore pools, no AI slop.

The humans who will actually read your account, write your emails, and ship every send. You meet them on the first call.

Emma Nguyen
Emma Nguyen
CEO
Hieu Nguyen
Hieu Nguyen
Co-Founder
Tommy Nguyen
Tommy Nguyen
Co-Founder
Mark Tran
Mark Tran
Email Marketer
Candace Vu
Candace Vu
Email Marketer
Khe Vo
Khe Vo
Designer
VP
photo soon
Vu Pham
Designer
Lyna Dinh
Lyna Dinh
Head of CS
MT
photo soon
Mira Tran
Email Marketer
NT
photo soon
Noa Tran
Email Marketer
LN
photo soon
Luna Nguyen
BD
Book a free call with the team