Privacy Policy

1. Who we are

Huge Win Media operates the website hugewinmedia.com ("the Service"). This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using the Service or submitting information through it, you agree to this Policy.

2. Information we collect

Personal data you give us

When you book a call, sign up to our newsletter, fill out a contact form, or become a client, we may collect:

• Name and email address
• Phone number
• Company name, role, and country
• Information you provide voluntarily in messages or onboarding forms

Usage data we collect automatically

When you visit the Service we automatically collect:

• IP address, browser type and version, operating system
• Pages visited, time on page, referrer URL
• Anonymous diagnostic data (errors, performance)

Cookies

We use a small number of cookies to operate the site, remember preferences, and measure performance. You can disable cookies in your browser; some features may stop working.

3. How we use your data

We use the data we collect to:

• Provide and maintain the Service
• Respond to your inquiries and onboard you as a client
• Send service updates, newsletters, and offers you opted into (you can unsubscribe at any time)
• Improve the Service through analytics
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

4. Data retention

We keep personal data only for as long as is necessary for the purposes set out in this Policy. Usage data is retained for shorter periods. We retain client engagement data for as long as the engagement is active, plus a reasonable period for legal and accounting compliance.

5. Sharing and disclosure

We do not sell or rent your personal information to third parties. We may share data only:

• With service providers who help us operate the Service (email, analytics, hosting, payment processors) under confidentiality and security obligations
• If required by law, court order, or to protect rights, safety, or property
• In connection with a merger, acquisition, or sale of assets — and only with prior notice to you
• With your explicit consent

6. International data transfers

Huge Win Media operates from Vietnam. If you are outside Vietnam and you submit information to us, you understand and consent that the data will be transferred to and processed in Vietnam, where data protection laws may differ from your jurisdiction. We take reasonable steps to ensure your data is handled securely and only by partners with adequate controls.

7. Your rights

EU / EEA residents (GDPR)

Under the GDPR you have the right to:

• Access, update, correct, or delete your personal data
• Object to or restrict our processing
• Receive a copy of your data in a portable format
• Withdraw consent at any time
• Complain to your local Data Protection Authority

California residents (CCPA)

California residents may request:

• A list of the categories of personal information we collected about you in the past 12 months
• Deletion of your personal data from our records
• Confirmation that we do not sell your personal information (we do not)

How to exercise your rights

Email emma@hugewinmedia.com with the request. We will respond within 30 days and may ask you to verify your identity before acting on the request.

8. Security

No method of transmission over the internet or method of electronic storage is 100% secure. We use commercially reasonable security measures to protect your data, but we cannot guarantee absolute security. If you believe your account or data has been compromised, contact us at emma@hugewinmedia.com immediately.

9. Third-party links

The Service may contain links to other websites that we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any information.

10. Children's privacy

The Service is not intended for users under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the effective date at the top. Substantial changes will be notified by email or a prominent notice on the Service.

12. Contact

For privacy questions, exercising your rights, or any other inquiries:

Email: emma@hugewinmedia.com

Bien Hoa office:
Bien Hoa PT Plaza, 528/33 Ha Noi Highway, Quarter 4, Tan Hiep Ward, Bien Hoa City, Dong Nai, Vietnam

Hanoi office:
Tầng 6, Tòa Nhà Icon4, Số 243A Đường Đê La Thành, Phường Láng, TP Hà Nội, Việt Nam